At FaithLife OS, your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our services. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information to provide and improve our services:
Personal Accounts:
Identity Information: We collect your name, email address, date of birth, and location when you create an account.
Payment Information: To purchase paid products and services, you will need to provide payment information through third-party payment processors (such as Xendit and PayPal). This information may include credit or debit card numbers, card expiration dates, CVV codes, and billing addresses.
Preferences: We collect information about your preferences when you adjust your settings in your account.
Usage Information:
We collect information about your activity on our platform, including IP address, browser type, device information, and location information. We also gather log information through tools like Google Analytics.
Cookies and Similar Technologies:
Like many websites, we use cookies and similar technologies to collect additional usage data and to operate our services. Cookies are not required for all parts of our services, such as searching and viewing public profiles.
2. How We Use Information
We use the information we collect for various purposes, including to:
Operate, improve, and personalize our services.
Foster safety and security for our users.
Measure, analyze, and enhance our services.
Communicate with you about our services and provide updates.
Conduct research and analysis to better understand our user base.
3. Sharing Information
We may share your personal information in the following situations:
With Payment Processors: To facilitate transactions and process payments.
With Marketing Partners: To provide promotional offers and marketing communications.
With Service Providers: To assist in providing our services.
With Advertisers: To help us deliver targeted advertisements.
Additionally, we may preserve, use, share, or disclose your information if we believe it is necessary to:
Comply with legal obligations or respond to lawful requests.
Protect the safety and integrity of our platform and users.
Address fraud, security, or technical issues.
Protect our rights or property, or those of our users.
4. How Long We Keep Information
We retain different types of information for various periods:
We keep your profile information and content for as long as your account is active.
If your account is suspended for violating our rules, we may retain your identifiers (e.g., email address) indefinitely to prevent repeat policy violations.
Measure, analyze, and enhance our services.
We may retain certain information longer to comply with legal requirements or for safety reasons.
5. Take Control
You have the right to request access to or deletion of your personal information. To exercise these rights, please contact us at https://faithlifeos.com/contacts/.
6. Your Rights and Ours
You have the following rights regarding your personal information:
Access: The right to request access to your personal data.
Correction: The right to request correction of any inaccurate personal data.
Measure, analyze, and enhance our services.
Deletion: The right to request deletion of your personal data under certain circumstances.
7. FaithLife OS’s Audience
Our services are not directed to children. You may not use our services if you are under the age of 13. If you are a parent or guardian allowing a child to use our services, you are responsible for their use and for any personal data that may be collected.
8. Changes To This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. If the changes are significant, we will notify you by email or through a notice on our website before the changes take effect.
9. General
The FaithLife OS Privacy Policy is written in English but may be translated into multiple languages. In case of discrepancies, the English version shall prevail. You acknowledge that English shall be the reference language for interpreting this Privacy Policy.
